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The Elements of a Viable Business Relationship...

Blogs are good…if they make you think. Similarly, relationships particularly in the case of business relationships are good if they lead, in one form...

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Michael Bergman,
Mercator Advisory Group

Smartwatches Are Becoming a Global Phenomenon,...

In Mercator Advisory Group’s CustomerMonitor Survey Series latest Insight Report, Mobile Payments Only If Relevant and Useful, I was surprised...

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Karen Augustine,
Mercator Advisory Group

Does the Starbucks App Stand a Chance Against...

 It's been almost two weeks since Apple announced its long awaited entry into payments with Apple Pay. For payments geeks, which includes everyone at...

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Nikhil Joseph,
Mercator Advisory Group

Evolving Online, Mobile, and Tablet Banking...

When examining online, mobile, and tablet delivery modes, spotting subtle differences between the platforms may be difficult, since the latter two...

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Connecting Loyalty, Mobile, and Payments: A...

This Mercator Advisory Group research brief looks at the intersection of loyalty, mobile, and payments. Examining the examples of Starbucks and...

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Should the United States Post Office be in the banking business?