The BBA is the UK’s leading association for the banking sector, presents a paper on current banking trends with an emphasis on mobile banking.
In "Mobile Wallet Ecosystem Overview and Market Analysis," Rob Stringer, VP Products, Cortex MCP, Inc., says to succeed in creating value in the mobile wallet ecosystem, it helps to understand the roles, ambitions, strengths and weaknesses of the marketplace. His eBook tends towards the payment side of wallets rather than brands.
Contact Solutions LLC provides third-party contact center support for a number of government-sponsored prepaid card programs, including U.S. Treasury’s Direct Express. Contact Solutions executives facilitated a Payment Cards Center workshop during which they described some of these challenges working with the unbanked and discussed how contact centers are responding.