PJ Library

In 2011, I will be more focused on:
 

 

Session:

Retention strategies are critical to success as long-term relationships bolster your bottom line: Research shows that an uptick of 1% in retention correlates to 8% increase in profits. Honest dialogue is the key, and it involves active listening and corrective action, along with the exchange of new ideas, like customized messaging; analytics that determine the right offer for each end consumer; using the optimal channel of communication to reach customers; and offering unique products that fit individual needs.
  • TSYS: Five Reasons for Losing Customer
  • Mercator Advisory Group: Use/Availability Of Custom Card Designs The ability to create custom cards (a preferred design or uploading a photo) is also a capability becoming more widely available in the market.Source: Mercator Advisory Group
  • TSYS: Retention Strategies Vital for Younger Consumers
  • TSYS: Taking Payments to a Higher Level By offering more touch points through which customers can automate payments, financial institutions can improve customer satisfaction, gain operating efficiencies and boost their cash flow by clearing payments on the day they are received.
  • TSYS: De-Marketing in Practice: Survival of the Fittest - and Most Profitable - Customers  In a banking industry that can be described as uncertain at best, the tendency of companies to slash marketing budgets during a downturn is tried and true...  
  • TSYS On-Demand Payment Cards and Personalization New business model offers choice to cardholders while mitigating risk to card issuers. 
  • TSYS: Leveraging Collections as a Customer Retention Tool There are several reasons to consider adopting a modern collections strategy that is relevant to the current economic landscape and contributes to customer retention.
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TSYS CardShop TSYS Card Shop is a digital on-demand payment card personalization and manufacturing solution

 

 TSYS Card Customizer allows cardholders to create their own personal payment cards using photos of a loved one, pet, or memorable event”  

 

With TSYS Card Designer issuers can develop card templates and designs online for the creation of stock cards. 

 

 

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