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Customer Retention Strategies(1)
TSYS: Five Reasons for Losing Customer
Mercator Advisory Group: Use/Availability Of Custom Card Designs
The ability to create custom cards (a preferred design or uploading a photo) is also a capability becoming more widely available in the market.Source: Mercator Advisory Group
TSYS: Retention Strategies Vital for Younger Consumers
TSYS: Taking Payments to a Higher Level
By offering more touch points through which customers can automate payments, financial institutions can improve customer satisfaction, gain operating efficiencies and boost their cash flow by clearing payments on the day they are received.
TSYS: De-Marketing in Practice: Survival of the Fittest - and Most Profitable - Customers
In a banking industry that can be described as uncertain at best, the tendency of companies to slash marketing budgets during a downturn is tried and true...
TSYS On-Demand Payment Cards and Personalization
New business model offers choice to cardholders while mitigating risk to card issuers.
TSYS: Leveraging Collections as a Customer Retention Tool
There are several reasons to consider adopting a modern collections strategy that is relevant to the current economic landscape and contributes to customer retention.
In 2011, I will be more focused on:
Compliance and Regulation
Point of Sale
Self Service and Convenience
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