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In 2011, I will be more focused on:

Cardholder Acquisition
Cardholder Retention

Related Features

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Capital One’s Deal for ING Direct Still in Limbo 2/14/2012
Only One in 10 Banks Succeed in Being a ‘Trusted Advisor’ 2/8/2012
Bank Of America To Roll Out Deals Service To Cardholders 1/25/2012
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Credit Unions Sell Visa Gift Cards in ATMs 1/11/2012
While Others Focus on Price; RushCard Adds Services that Help Cardholders Achieve their Financial Goals 12/21/2011
Maritz Launches eGift Cards Using Giftango’s Platform 12/19/2011
PNC Introduces Branch Finder App 12/15/2011
BofA’s Moynihan Says ‘New Normal’ in Banking Not as Profitable 11/23/2011
Amex Users On Foursquare Get Free Money ($25) On “Small Biz Saturday” 11/21/2011
Prepaid Cards Gaining On Checks As Favorite Corporate Incentive 9/23/2011
Remote Deposit Capture Catching On Fast With Credit Unions 8/23/2011
Parago Launches Smart Phone Rebate Locater App 7/15/2011
Oregon Employees FCU Offers Innovative Option For Online Document Storage From Doxo 6/2/2011
American Express Pilots 'Couponless' Loyalty with Levi Strauss 5/12/2011

Session: Customer Retention Strategies

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TSYS: Five Reasons for Losing Customer

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TSYS CardShop TSYS Card Shop is a digital on-demand payment card personalization and manufacturing solution

TSYS Card Customizer allows cardholders to create their own personal payment cards using photos of a loved one, pet, or memorable event”

With TSYS Card Designer issuers can develop card templates and designs online for the creation of stock cards.

Press Releases

Cardlytics Brings The Power of Transaction-Driven Marketing to Credit Card Portfolios: MarketWatch

TSYS Unveils Its Agenda for Connected Mobility

TSYS mines Columbus-area business market for card-processing customers: Ledger-Enquirer

AIB to refund 11,500 credit card customers with insurance options on credit cards: RTE News

TSYS Extends Payments Agreement With The Royal Bank of Scotland

Enhanced Belk Gift Card Program Offers New Benefits To Customers, Charities And Companies: Daily Markets

SVM Launches Gasoline Rewards Program: Incentive

Consumers on the Future of Payments: Millennials To Lead Adoption & Security is King: Digital Journal

Discover targets mortgage market with home loans: MarketWatch

U.S. Bank and Plastic Jungle Partner to Introduce Unique Opportunity for Earning FlexPerks Credit Card Rewards

TSYS Introduces “People-Centered Payments”

A Groupon Alternative Aims to Offer Small Businesses a Better Deal: The New York Times

USAA Is Top Credit Card Issuer in Customer Experience Ratings: The Sacramento Bee

Safety Lures More Consumers to CUs: Credit Union Times

Retail chains adopt prepaid cards to retain customers: The Times of India

Banks' fees pay off — for credit unions: Los Angeles Times

First Farmers Bank and Trust Partners with Elan to Launch Credit Program: MarketWatch

Fiserv upgrades P2P payments by combining Popmoney and ZashPay: The Paypers

First Data Connects Credit Cards to Offers and Loyalty Programs: CRM

TMG Adds Instant Issuance to Prepaid Card Services: Credit Union Times

Big Data Provides Big Opportunity for Bank Loyalty: Jim Marous Blog

Consumers Increasingly Switching Banks for Mobile Considerations: Report: Bank Systems & Technology

Banks Underusing Mobile Channel For Customer Communication: PaymentsSource

Bloomingdale's Launches Rewarding Loyalty Program: MarketWatch

Bankers Increasingly See Mobile as Key Element of Their Retail Strategies: MarketWatch

Dollar Bank First in Region to Introduce Video Teller Services: Dollar Bank

Consumers look to loyalty programs for relief at pump: Fox 59 WXIN

UAE consumers bank on smart payment solutions: Gulf News

Intuit Offers eBay Bucks Incentives for Mint, TurboTax Trial: NetBanker

American Express partners Twitter for small business advertising roll-out: Finextra

Branch Today, Gone Tomorrow: The Financial Brand

Retailers plan to increase mobile spend for 2012: E-consultancy

The Incredible Perks of Credit Cards for the Rich: The Fiscal Times

Self-Serve: Chase Bank Allows Users to Create Their Own Billpay Proof of Payment Letters: NetBanker

PenFed Launches Its Newest Reward Card, the PenFed Platinum Rewards Card: MarketWatch

INDYCAR, Discover(R), First Bankcard, and Segmint Join Forces: MarketWatch

Mobile Photo Bill Pay Adoption Could Reach 33% by 2018, Says New AlixPartners Research Report: MarketWatch

Huntington Bank protects online customers with Trusteer: Finextra

HSBC Named the World’s Most Valuable Banking Brand in 2012: Brand Finance

Leading Global Prepaid Provider Offers State-of-the-Art Loyalty Solutions

A Bank for Dog Lovers: Where Cash and Canines Meet: The Fiscal Times

The Intersection of Mobile Banking and Payments: It’s About the User: Bank Systems & Technologies

Tsys fills two senior positions: Finextra

U.S. Bank Surpasses 1,000th Customer Location on Deposit Tracking System: MarketWatch

TSYS Signs Payment Services Agreement with Pivotal Payments: Yahoo Finance

8 Things You May Be Doing to Get Your Financial Institution’s Facebook Page Shut Down: The Financial Brand

The Demise of the Branch (for real): NetBanker

TSYS Releases White Paper on the Delivery of M-Payments and Prepaid Services to Rural India

InComm launches $25,000 gift cards sweepstakes: The Green Sheet

Survey reports on consumer attitudes to next-gen loyalty: Near Field Communications

Union Bank to offer DST deposit tracking to corporate customers: Finextra

Yodlee and Open Solutions form partnership: Finextra

TSYS Merchant Solutions Named Exclusive Payment Processing Partner of The Association of Pool & Spa Professionals (APSP): MarketWatch

Target giving free shipping to its cardholders: Retail Customer Experience

Chasing Friends, Banks Go Social: The Wall Street Journal

TSYS Purchases Portfolio from Vanguard Payment Systems: MarketWatch

Who needs to focus on the customer?: FSCB

Company Creates Portal for Ordering B2B Visa Prepaid Cards: Incentive

Card Lab finds way forward with customization: Dallas Business Journal

The Top 400 Banks on Twitter: The Financial Brand

IVR Providers Dial Up Innovation: Bank Technology News

BuyWithMe Attempts to Link Daily Deals to Customer Loyalty: All Things D

Coffee Break: FedEx thinks small: The Commercial Appeal

Design Within Reach selects TD Retail for private-label credit card: Retail Customer Experience

MasterCard revamps 'Priceless' campaign with city rewards scheme: Haymarket

Bank and Credit Union Business Strategy and Customer Life Time Value: Optirate

Instant Rewards for Fuel Customers: Convenience Store Decisions

Voice Of The Customer Programs Need Better Understanding, Not Just Better Analytics: Forrester.com

Tsys appoints Paul Bridgewater group executive, global product: Finextra

Do Bank Branches Matter Anymore?

ABI: One billion contactless payments cards to ship in 2016

Hearsay Social raises $18M so your employees won’t embarrass you on social media

New Research Shows In-store Technology Critical for Retail Growth, Improving Customer Relationships

TSYS Announces Promotion of Bob Kellum

Enterprise Capture: Enabling Customer Service Improvement, Cost Cutting, And Compliance For Financial Institutions: Information Week

Boxwire Provides Customer Feedback Software for Businesses

To Be Truly Customer-Centric, You May Need to Change Your Conversations: E-Commerce Times

Call Center Customer Experience Transformation At American Express – And THAT'S The Way It’s Done: Forrester

TSYS Announces Agreement with U.S. Bank to Process Corporate Card Payments in Europe

Increased Mobile Usage and Engagement by Consumers Changing the Game for Banks: BankNews

The future of the ad-server is all about integration and data: Bizcommunity

A Payment Strategy for Customer Retention and Increased Customer Lifetime Value: Payments Market

Adobe Launches New Digital Enterprise Platform for Customer Experience Management:VAdvert.co.uk

TSYS Expands Merchant Acquiring Presence With Acquisition of TermNet(2)

TSYS to Open New Financial Services Support Center in Canada

TSYS Signs Merchant Services Agreement With Caledon Card Services(2)

TSYS Celebrates 10 Years of European Processing

TSYS Announces Second-Quarter 2011 Dividend

Customer Satisfaction: A Relative Experience: BAI Banking Strategies

Infographic: The Price of Bad Customer Service: Get Satisfaction

National Retail Federation: How to create emotional ties with your customer

The Globe and Mail: Five new ways credit card companies are wooing new card holders

Retail Customer Experience: Survey shows majority of shoppers motivated by brand loyalty

TSYS Provides 2011 Guidance of 9% - 11% EPS Growth and Reports 2010 Fourth Quarter and Full Year Financial Results

TSYS Completes Acquisition of First National Merchant Solutions

First Paid Healthcare Solutions Now Available in Puerto Rico

Eye on Earnings: TSYS Looks to Acquiring, AmEx Volume Jumps

TSYS Partners With Serverside Group for Digital Card Solution

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