How Banking Alerts Can Reach Customers Who Are Bombarded with Notifications
As digital banking has evolved, financial institutions have acquired new ways to reach their customers. However, these communications are often ...
Tag: Bank Alerts
Explore how bank alerts enhance payments and banking—covering payment notifications, low‑balance or unusual activity alerts, fraud warnings, threshold settings, delivery channels (push, SMS, email), and how institutions help customers prevent fraud and manage finances.
Why Fraud in Bank Communications Has Been So Hard to Shake
For many years, banks have promised not to send their customers correspondence that looks like scams. They would never ask ...
Telling the Security Story: How FIs Can Leverage Security Centers to Fight Fraud
In response to fraud attacks that increasingly target individuals, there have been continued calls to ramp up consumer education. Many ...
From Bland to Beneficial: Using Push Notifications to Reach Business Customers
For busy business owners, the constant stream of push notifications can quickly become overwhelming. As a result, many financial institutions ...
U.S. Consumers Are Confident in Their Bank, Even When It Comes to Fraud
Although bad actors are constantly working to undermine financial institutions’ defenses, roughly 90% of U.S. banking customers report being satisfied ...
Financial Institutions Have a Missed Opportunity with Alerts
Customers have various ways to reach out to banks, but alerts are one of the few ways that financial institutions ...
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