Historically, commercial design and construction in the financial industry has been fraught with wasteful practices, inter-disciplinary conflicts and legal contentions. Traditional “design-bid-build” processes have therefore inflated costs and impaired the ability of financial industry CEO’s to properly analyze return on investment (ROI) when planning new builds and branch renovations. In response, custom design and construction can now be realized at low cost by the application of a “Lean” process called Integrated Project Delivery (IPD). The advantages of IPD will be demonstrated in this paper, with consideration given to cost, design, and construction for the financial industry in the information age. From its implementation as an efficiency initiative following the 2008 global crisis, the Lean construction concept has expanded its scope and is significantly transforming the retail branch.
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