The growth and dynamism of the financial service sector is crucial to Toronto’s future economic success. Long viewed as one of the most stable and secure sectors in the Greater Toronto Area’s (GTA) economic structure, the financial industry currently faces a growing number of challenges, chief among them is the rapid pace of information technology innovations (Fintech) that are altering the way financial services are delivered. The risk for established financial institutions is that they will lose many of their most profitable lines of business to the new competitors, while the new Fintech companies establish themselves as the trusted intermediaries between them and their customers. Technically, these dual threats are now called unbundling and disintermediation.
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