If anyone doubted that criminal actors were targeting more than just businesses and consumers, this research from TransUnion and the Ponemon Institute titled “Public Sector Fraud Study”.
This research indicates that ATO attacks are on the rise and yet only 41% of respondents felt their leadership makes prevention a priority and only 38% indicate their organization does regular assessments:
“Not only are ATO threats on the rise, but six in 10 government agency workers said the severity of these attacks are as well.
Because mobile phones are ubiquitous, they represent the largest threat to customer accounts.
- 57% of visits to U.S. government websites are mobile
- 62% of respondents said mobile phones are the most vulnerable to ATO
The report also found that government agencies are not making adequate investments in security technologies to protect customer data and make online access to accounts secure and convenient. Only 39% of government agency respondents said customers are happy with the security they offer.
Agency leaders agree artificial intelligence (AI) and improving identity authentication will help them deliver a better customer experience while ensuring greater security. More than two-thirds of respondents felt more investment in these two areas is necessary to achieve this goal.”
Overview by Tim Sloane, VP, Payments Innovation at Mercator Advisory Group