Raymond Pucci

Selling online eliminates many expenses related to in-store operations, but any cost savings can be quickly eroded by getting the...

Searching for future growth, Starbucks recently outlined an ambitious plan to increase U.S. store volume. As the following CNBC story...

The battle lines have been drawn in the high-stakes online grocery business. Major grocery and delivery aggregators are hungry for...

Online checkout abandonment drives e-commerce retailers crazy. Many online sites require multi-clicking and long keystroke entry on laptop and mobile...

Canada’s mega grocery store Loblaw has introduced a fee-based customer loyalty program. As the following Financial Post article describes, this...

Black Friday to Cyber Monday proved to be a mobile payments bonanza on PayPal’s platform. As the following Mobile Marketing...

How large can we go? This could be the question that Amazon is trying to answer for its Amazon Go...

How much will you pay to have your groceries delivered to home or office? As the following Grocery Dive article...

Customer loyalty programs have been a staple of merchant marketing efforts for quite a while. But now merchants are finding...

Visa, Mastercard, Amex, Discover….or Amazon Pay? This might become another decision for consumers to make at retail shops if the...