Digital Banking

Shifting customers preferences and competition from digital-native providers are transforming the digital banking landscape. Traditional banks are being pushed to embrace digital channels to remain relevant and competitive.

Digital Banking

Why Digital Trust Should Be a Top Priority For Banks

by Rob Rendell

July 5, 2022

The pandemic accelerated the shift to digital banking, and there’s no going back. Today’s banks may never meet a customer...

Digital Banking

Digital Engagement Soars at Bank of America to More than 10 Billion Logins, up 15% Year-Over-Year

by PaymentsJournal

February 17, 2022

Bank of America added more than 2 million active digital clients last year, a single-year record, with its total number...

Customer Experience

How the Banking Industry Can Reinvent Its Digital Customer Service in 2022

by Grigor Kotzev

February 1, 2022

Handling rising consumer expectations amidst a digital transformation is the new norm for the banking industry. Online and mobile banking...

Digital Banking

Developing Good UX Design as Financial Firms Transition to the Digital World

by Petr Janošík

January 10, 2022

As every industry transitions into a digital age, the financial sector has to learn to adjust their online presence in...

Digital Banking

Digital Accounts Gain Momentum, But All Financial Services Providers Have Opportunities to Win and Retain Customers

by PaymentsJournal

December 10, 2021

In an interview with PaymentsJournal at the 2021 Money20/20 event, Archie Puri, Chief Product Officer at Galileo, spoke about how financial services providers...

Digitalization

Introducing a New Way for Banks to Enter the On-Demand Pay Movement

by PaymentsJournal

December 8, 2021

DailyPay has become an essential part of the American worker’s benefits package in recent years, as 62% of employers feel an extreme sense...

Digital Banking

Technological Innovation is The Future of Digital Banking

by PaymentsJournal

December 3, 2021

The past few years brought an influx of digital transformation to the payments industry as modern technology emerged to meet rising consumer expectations. Specific...