Industry Opinions

When prepaid financial services first emerged they took a page from the book of banks – charge lots of money...

Today's small and mid-sized merchants want to offer high-tech payments options, and are seeking solutions from a confusing array of...

When a customer disputes a charge, the issuing bank assumes the retailer is guilty until proven innocent. You’re left holding...

The Federal Financial Institutions Examination Council(FFIEC) has made it clear that the ongoing cyberattacks targeting web-based ATMand card authorization systems...

One of the hallmarks of our modern, post-recessionregulatory environment is the consumer complaint. While people have been grousingabout their banks...

Asthe ranks of omniconsumers grow, the ability to provide a seamless omni-channelpayment experience is becoming critical for the businesses who...

Imagine a retail, restaurant, or service environment wherethe following dynamics are the rule of the day. Simply, business as usual…...

Chances are, you’ve heard again and again how important self-service is to today’s — and tomorrow’s — consumers. Whether they’re...

At the recent CBA Live conference in Washington D.C., the attendees were treated to a keynote session that featured five...

The Federal Financial Institutions Examination Council (FFIEC) issued a warning in April to financial institutions about criminals continuing to launch...