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Mercator Insights

Explore articles featuring Mercator Insights, offering in-depth analysis and expert perspectives on the latest trends and innovations in payments, banking, and financial technology, driving industry strategies and growth.

Mercator Insights

Reflecting on Bergeron's Departure From VeriFone

by Jeffrey Green

March 13, 2013

I've been reflecting the past few days on thedeparture of Doug Bergeron as CEO of VeriFone Systems Inc. I recallspeaking...

Mercator Insights

Channels as a Key Component of an Outstanding Customer Experience

by Edward O'Brien

March 12, 2013

Recent Mercator Advisory Group researchconducted as part of our Omnichannel Business Strategies in Banking reporthighlights just how important banking channels...

Mercator Insights

Does Language Affect Consumers' Saving Habits?

by Tristan Hugo-Webb

March 11, 2013

Consumers worldwide living in different typesof societies behave differently about saving, with some culturesmore inclined to save money than others....

Mercator Insights

Chase Merchant Services – Not the End of Merchant Acquiring

by David Fish

March 8, 2013

Though several pundits in the media have beenquick to conclude that Visa is entering the merchant acquiringbusiness (again-remember CyberSource?), it...

Mercator Insights

Social Media's Impact on Commerce is Just Beginning

by Will Hernandez

March 7, 2013

Mitch Spolan, senior vice president ofnational sales for LivingSocial, provided some eyebrow-raisingstatistics this week to Prepaid Expo attendees during a...

Mercator Insights

Decoupled Debit Completes Grocer’s Mobile Strategy

by Patricia Hewitt

March 6, 2013

Finishing what appears to be a multi-yearplan to move Safeway grocery and fuel stations into a full-featureddigital environment, the company...

Mercator Insights

The Phases of NFC Adoption for Both Merchants and Consumers

by Mercator Advisory Group

March 5, 2013

Regarding NFC, the question on everyone'smind is "when?" We've all been hearing about NFC for many years, and the hype...

Mercator Insights

MasterCard Creates Buzz With MasterPass Wallet

by Jeffrey Green

March 4, 2013

It didn't take long for U.S. financialinstitutions, in particular credit unions, to take an interest inMasterCard Inc.'s new MasterPass digital...

Mercator Insights

Investors Don’t Understand Prepaid

by Tim Sloane

March 1, 2013

TSYS' acquisition of Netspend highlights theconfusion investors have regarding the prepaid market.This isn't surprising since the market is complex. A...