Reports

In just the past few years, the U.S. digital economy has generated seismic waves throughout the payments landscape. E-commerce activity...

Financial institutions have tried to cope with the anti-growth environment in different ways, none of which has been particularly successful:...

With the transition to EMV chip cards in the United States beginning in October 2015, most merchants believed they would...

Omnichannel commerce requires merchants to meet their consumers wherever they are—and increasingly, that is on their mobile devices. The mobile...

The Accounts Payable (AP) function is a basic, essential, and critical function: every business receives invoices, routes them for approval,...

Corporate credit cards in AP should be an integral part of a business’s Cash Management strategy, but it’s not. The...

Fraud is a topic that the prepaid payment card industry does not like to talk about openly for fear of...

When gift cards made their debut in the 1900s, the idea was that they were the perfect way to give...

Implementing advanced (interactive, audio-visual) terminals is a major strategic decision for financial institutions that can deliver significant cost savings, customer...

Bank (and credit union) branch design is currently focused on smaller footprints, but this is by no means a universal...