Tag: consumer expectations

In the dynamic landscape of consumer engagement, the expectations placed upon companies are in a state of perpetual flux. Two ...

The markers of the digital consumer revolution are evident: shifting expectations for quick and convenient access to services, the rise ...

With so many choices available to consumers, enabling the frictionless experience, digital engagement and access to credit consumers demand is ...

Businesses of all kinds have restructured their offerings to meet the evolving demands of the COVID-19 pandemic. Consumers’ desires for ...

Handling rising consumer expectations amidst a digital transformation is the new norm for the banking industry. Online and mobile banking ...

It’s indisputable that the pandemic has impacted consumer behaviors in all sorts of ways, some more significant than others. The ...

The Big Picture: The last thing banks need when they pursue a digital transformation is a digital strategy. Not many ...

COVID-19 has moved digitization to the forefront, and property and casualty (P&C) insurance is no exception. Insurers are looking to ...