No Problem, Just Ask the Robot Like Everyone Else!
This article describes an automated interaction that was hard to discern from a human conversation. The author’s flight was cancelled, ...
Tag: Conversational
Discover articles about conversational payments and their role in modern finance. Learn how AI-powered tools, like chatbots and voice assistants, enable secure, user-friendly payment interactions for enhanced customer experiences.
Conversational AI: The Key to Maximizing Customer Satisfaction
It’s no surprise that exceptional customer service is a key brand differentiator, as that has been well-established over many years. ...
The Facts About Voice Assistants
Data for this episode of Truth In Data provided by Mercator Advisory Group’ Report: How Payments Align with Experience, by Karen Augustine, ...
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