Tag: Customer Retention

The old saying goes: You don’t get a second chance to make a first impression. For digital businesses, that first ...

The U.S. Government Accountability Office (GAO) is often called the “congressional watchdog” because it oversees how the federal government operates ...

Online fraud has skyrocketed over the past few years, with the Federal Trade Commission (FTC) receiving 2.2 million fraud reports ...

Loyalty programs have proven to be a key driver in keeping customers coming back to fast casual operators through the ...

COVID-19 brought the global economy to a grinding halt, spurring stay-at-home mandates and decreasing the demand for fuel as many ...

While payments technology is removing barriers and streamlining processes across the board for B2B merchants, building professional relationships is still ...

Convenience stores, or C-stores, are a part of consumers’ everyday lives. People may need to stop for gas on their ...