Median Voluntary Churn Rate by Subscription Industry:
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Tag: Customer Retention
Digital Accounts Gain Momentum, But All Financial Services Providers Have Opportunities to Win and Retain Customers
In an interview with PaymentsJournal at the 2021 Money20/20 event, Archie Puri, Chief Product Officer at Galileo, spoke about how financial services providers ...
Credit Unions and Credit Cards: Plenty of Room to Grow
The U.S. Government Accountability Office (GAO) is often called the “congressional watchdog” because it oversees how the federal government operates ...
Preventing Fraud and Minimizing False Declines is Possible for Retailers…Here’s How
Online fraud has skyrocketed over the past few years, with the Federal Trade Commission (FTC) receiving 2.2 million fraud reports ...
Paytronix Report Shows Loyalty Programs Key to Customer Retention
Loyalty programs have proven to be a key driver in keeping customers coming back to fast casual operators through the ...
Six Topics that Concern Small Businesses:
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Upcoming Webinar: ACI Worldwide Talks Payments Success Strategies and Solutions for Fuel and Convenience Merchants
COVID-19 brought the global economy to a grinding halt, spurring stay-at-home mandates and decreasing the demand for fuel as many ...
“Can I Please Speak to Someone?” Why Building Relationships Is Still Crucial In Digital Payments
While payments technology is removing barriers and streamlining processes across the board for B2B merchants, building professional relationships is still ...
Building C-Store Customer Loyalty Programs With Relevant Rewards
Convenience stores, or C-stores, are a part of consumers’ everyday lives. People may need to stop for gas on their ...
Explaining the Bill Payment Ecosystem
At a high level, the bill payment ecosystem supports three main players: consumers, billers, and financial institutions. However, in order ...
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