Tag: Self Service and Convenience

Stay updated with insights on self-service and convenience at PaymentsJournal. Explore trends, news, and expert analysis on customer-centric solutions enhancing user experiences in payments.

Channels as a Key Component of an Outstanding Customer Experience

by Edward O'Brien

March 12, 2013

Recent Mercator Advisory Group researchconducted as part of our Omnichannel Business Strategies in Banking reporthighlights just how important banking channels ...

Does Language Affect Consumers' Saving Habits?

by Tristan Hugo-Webb

March 11, 2013

Consumers worldwide living in different typesof societies behave differently about saving, with some culturesmore inclined to save money than others. ...

Chase Merchant Services – Not the End of Merchant Acquiring

by David Fish

March 8, 2013

Though several pundits in the media have beenquick to conclude that Visa is entering the merchant acquiringbusiness (again-remember CyberSource?), it ...

Social Media's Impact on Commerce is Just Beginning

by Will Hernandez

March 7, 2013

Mitch Spolan, senior vice president ofnational sales for LivingSocial, provided some eyebrow-raisingstatistics this week to Prepaid Expo attendees during a ...

Decoupled Debit Completes Grocer’s Mobile Strategy

by Patricia Hewitt

March 6, 2013

Finishing what appears to be a multi-yearplan to move Safeway grocery and fuel stations into a full-featureddigital environment, the company ...

The Phases of NFC Adoption for Both Merchants and Consumers

by Mercator Advisory Group

March 5, 2013

Regarding NFC, the question on everyone'smind is "when?" We've all been hearing about NFC for many years, and the hype ...

MasterCard Creates Buzz With MasterPass Wallet

by Jeffrey Green

March 4, 2013

It didn't take long for U.S. financialinstitutions, in particular credit unions, to take an interest inMasterCard Inc.'s new MasterPass digital ...

Investors Don’t Understand Prepaid

by Tim Sloane

March 1, 2013

TSYS' acquisition of Netspend highlights theconfusion investors have regarding the prepaid market.This isn't surprising since the market is complex. A ...

Canada Bids Adieu to the Penny

by Tristan Hugo-Webb

February 28, 2013

Canada stopped minting the penny in May 2012,which was the beginning of the end for the one-cent coins that havebeen ...

How VeriFone's Challenges Could Make EMV Mainstream in the U.S.

by Michael Misasi

February 27, 2013

Last week, Verifone prematurely announced thecompany's first quarter results due to less-than-expected results.Investors were disappointed with the announcement, but the ...