Merchants that are looking to accept online payments, need a payment service provider (PSP). PSPs help merchants by facilitating online transactions and usually offer a full suite of additional services like customised reporting and fraud-scrubbing tools to make the merchant’s life easier. However, sometimes, a PSP will put its own needs before the merchant’s and that is when the problem mentioned in our infographic below arise.
The biggest online merchant pet peeves

- Categories: Industry Opinions
- Tags: Customer RetentionSelf Service and Convenience
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