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Acquirers Worried About Disintermediation

By Mercator Advisory Group
June 9, 2011
in Analysts Coverage
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The merchant acquiring industry has traditionally occupied a central role in the payments ecosystem, connecting merchants, card networks, and financial institutions. However, as payments technology evolves, the boundaries between these participants have become increasingly blurred. Card networks are expanding beyond their traditional functions, while fintech innovators continue to introduce new business models that challenge established acquiring relationships. These shifts have sparked ongoing debate about the future competitive landscape for merchant acquirers.

One area generating particular attention is the growing perception of card network competition. As Visa and Mastercard expand their service offerings through acquisitions, technology investments, and direct merchant-facing capabilities, some acquiring executives view them as potential rivals rather than simply partners. At the same time, emerging players such as Square are reshaping merchant onboarding and payment acceptance, adding further pressure to an industry already navigating significant transformation.

Digital Transactions had an article last week that featured a recent report from analyst firm Aite that focuses on the merchant acquiring industry. With a sample size of 20, Aite has determined that 95 percent of acquiring industry executives think that the card networks (i.e. Visa and MasterCard) are their competitors.The article does indicate that “the sample group was too small to make statistically valid inferences from the findings,” however the report’s commentary reveals additional insight into the views of some of the industry’s most well known personalities, according to DT. Another source of anxiety for acquirers according to Aite: Square.

From the article:

The source of such fears is a fast-changing landscape in which all the payment card networks are looking for new revenues and markets. “Some of my clients are freaking out, without naming names,” says Adil Moussa, an analyst at Boston-based Aite. Card networks are already direct acquirers in foreign countries, he notes, and Visa Inc. moved closer to acquirers’ turf with its 2010 acquisition of e-commerce processor CyberSource Corp. On the issuing side, networks are offering services to commercial card issuers that compete with those from third-party processors, Moussa adds.

The payments ecosystem continues to evolve as card networks, acquirers, processors, and fintech firms pursue new revenue opportunities and broader market influence. While these developments can create uncertainty for traditional players, they also drive innovation and encourage the industry to develop more efficient and flexible solutions for merchants.

As concerns about card network competition and fintech disruption persist, merchant acquirers will need to differentiate themselves through value-added services, technology innovation, and stronger merchant relationships. The organizations that successfully adapt to these changing dynamics will be best positioned to compete in an increasingly interconnected payments marketplace.

Click here for more.

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Tags: Merchant Acquiring

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