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Apple Blocks Apps Integrating Flattr Micropayments Service

By Mercator Advisory Group
May 29, 2012
in Analysts Coverage
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in-app payments

Illustration with word cloud with the word Blockchain.

In-app payments have become a critical part of the mobile economy, allowing consumers to purchase digital content, subscriptions, virtual goods, and other services without leaving an application. For developers, however, integrating alternative payment or micropayment services can create challenges when platform policies restrict how transactions are processed. These rules can influence both the customer experience and the revenue models available to app developers.

The tension between platform-controlled payment systems and third-party alternatives highlights a broader issue within mobile commerce. App marketplaces must balance security and consumer protection with developers’ desire for payment flexibility and lower transaction costs. At the same time, controlling in-app payments can generate substantial revenue for platform operators. As digital commerce continues to expand, policies governing payment choice, commissions, and third-party payment options will remain an important consideration for developers and payment providers alike.

Apple has decided to reject all apps integrated with the Flattr micro-payments service. One such app, Instacast, has circumvented this by redirecting the user flow so that the actual “flattr” occurs in the Safari web browser, rather than directly in the app itself. Instacast, a podcast streaming service, integrated with Flattr in order to enable users of the service to flattr podcast creators after listening to their shows.

This rejection is in accordance with their App Store Guideline 21.2, which states: “The collection of donations must be done via a web site in Safari or an SMS.” One reason Apple may be rejecting in-app donations is to prevent another incident such as the one it faced from angry parents upset over their children racking up large iTunes bills from in-app purchases. However, integrating Flattr directly into apps also threatens Apple’s own digital purchasing business. From a TechCrunch article:

Flattr could become an alternative to Apple’s own in-app purchasing system, allowing users to “flattr” in exchange for virtual goods, perhaps. That would be ahuge no-no, considering Apple’s 30% cut of in-app purchases are a key revenue generator for its app business. Rather than police all future apps with Flattr integration, Apple has decided to break the user experience instead.

Restrictions surrounding in-app payments demonstrate how much influence mobile platforms can have over the economics and design of digital services. When developers must redirect users to external websites to complete transactions, additional steps can create friction and potentially reduce conversion rates. At the same time, platform operators have an interest in maintaining secure, consistent purchasing experiences for their users.

The debate over third-party payment options has only become more important as mobile apps have evolved into a major channel for digital commerce. Developers increasingly want flexibility in how they monetize content, while consumers expect convenient and transparent payment experiences. As competition and regulatory scrutiny reshape app marketplaces, the rules governing in-app payments will continue to influence relationships among developers, payment providers, platform operators, and consumers.

Click here to read more from TechCrunch.

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