Senior Manager for Diebold Nixdorf’s global advisory services business. Jim is responsible for the database management and development activities within DN’s advisory services practice. This includes functions related to the collection, processing, and data modeling – as well as the integration of the analysis into new products and services. Jim is an expert with customer profiling and segmentation, channel profiling, and location based channel optimization.

In his 19 years with Diebold Nixdorf, Mr. Flannery has participated in hundreds of customer engagements specializing in customer analysis, consumer research, delivery channel usage, behavior analysis and location planning. Jim has extensive international experience working with Bank’s customer data in all parts of the globe. Prior to joining Diebold Nixdorf Jim has worked in advertising and has held various positions with SoftBank Services Group and ClientLogic

Flannery completed a BS degree in Management Information System from Canisius College in Buffalo, NY.