Joseph Walent

The fluidity of financial data has made it easily transportable, incenting many financial institutions to adopt a value-add position in...

As we navigate in our mobile communication enhanced societies, customers are looking for the “value-add” propositions from financial institutions that...

The article helps to deconstruct the terminology used in reference to usage and safeguarding of funds as digital banking and...

How we engage with financial institutions, as the author of the article calls attention, has been shaped, and will likely...

Integrating the ability to electronically pay for parking is not that much of a leap when you think about it....

The idea of good service, for many of us, is in part defined by the anticipation of needs coupled with...

The “demonetization” of the Indian economy has served as a real world example of the impacts to day-to-day lives of...

The usability of voice interface with both mobile (Siri, Google) and stationary (Amazon Echo) and semi stationary (Amazon Tap) has...

The article outlines how Capital One was able to undertake the approach used by many fintech companies, in part driven...

While the branch remains an influential and necessary fixture in the relationship between a financial institution and its customer, but...