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Card Fraud Turns into Social Engineering

Tim Sloane by Tim Sloane
October 15, 2021
in Analysts Coverage, Fraud Risk and Analytics
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Card Fraud Turns into Social Engineering

Card Fraud Turns into Social Engineering

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Criminals have stolen $1B in just 6 months in the UK. This article explains how a small card transaction for a toothbrush was converted into a loss of $270,000 of life savings by criminals using social engineering. Most of this is preventable:

“It was an email offering a discount on an electric toothbrush that began the sequence of events that ruined Anna’s life.

Within minutes of entering her card details, she got a call from her bank telling her fraudulent transactions were being made. The next day Robert Clayton from Britain’s Financial Conduct Authority (FCA) called to say they were pursuing the criminals responsible but that her savings were at risk.

There was no toothbrush, though. No fraud department, no Robert Clayton. They were all part of a scam to gradually siphon off Anna’s life savings, and within a few weeks the plot had succeeded, to the tune of about 200,000 pounds ($270,000).

“I am still in shock, the guilt and shame are impossible to convey,” said the 78-year-old widow from central England, who did not want her full name to be used in this story.”

Overview by Tim Sloane, VP, Payments Innovation at Mercator Advisory Group

Tags: card fraudFCAfraudFraud Risk and Analyticssavingssocial engineering
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