Omnichannel Payments Lead to Improved CX
Omnichannel payments and customer experience go hand in hand. If developing great customer experiences is the goal, omnichannel payments are...
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Merchant
Constructed Factors Affecting Loyalty Enrollment and Participation:
Participation in loyalty programs has been shown to result in loyalty enrollment; that is, program members are more likely to...
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Fighting Fire with Fire: Bankers Want No Changes to Durbin Amendment
Interchange rates are the fees that merchants pay to card issuers for the acceptance of credit and debit cards. These...
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Environmental Factors Affecting Loyalty Programs Enrollment and Participation:
Participation in loyalty programs has been steadily increasing in recent years. This trend is driven by a number of factors,...
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Top Loyalty Programs by Vertical Market
Loyalty programs are one way that businesses can differentiate themselves in vertical markets. These programs reward customers for their repeat...
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Bolstering Business Brands with Discover® Global Network White Label Credit Cards
Businesses hoping to issue personalized credit cards – rejoice! There is a great way to provide U.S. cardholders access to...
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McDonald’s Exceeds Revenue Expectations with Price Hikes
Category leader McDonald’s finds itself raising prices an average of 8% to continue to drive revenue through an uncertain 2nd...
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How Reseller Abuse Is Harming Retail – and What to Do About It
Digital technologies have spurred the rise of resellers – individuals and organizations who look for arbitrage opportunities and use bots...
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Non-Traditional Merchant Acquiring for Niche Markets
One of the many changes in the payments industry that we have been tracking at Mercator Advisory Group is the...
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Consumers Have High Expectations of Restaurants – Can Tech Help?
Consumers continue to push the envelope in their expectations of restaurants when it comes to alternatives to dining out. Many local...
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