The PaymentsJournal Podcast

When a shopper is tricked into making a fraudulent purchase, they expect recourse from their financial services provider. These guardrails...

Last year, the treasurer’s office in Warren County, New York sent $3.3 million to what it believed was the county’s...

As financial fraud continues to accelerate, its impact on victims goes far beyond monetary loss. The emotional and behavioral effects...

Many credit unions are grappling with the differences between cryptocurrency, stablecoins and tokenized deposits—and whether these innovations fit into their...

In the past, banks and businesses could build rapport by delighting customers over several interactions. That window has largely disappeared...

High-profile data breaches at major retailers exposed thousands of consumers’ personal account numbers (PANs), spurring the adoption of tokenization—a solution...

For many small business owners, the workday doesn’t end when customers leave. It continues late into the evening—logging into multiple...

With the advent of faster payments, many financial organizations have prioritized speed over fraud detection. Consumers expect instant transactions, but...

ACH is a critical part of the U.S. payment infrastructure, driving a significant portion of transaction volumes and supporting important...

Credit unions have distinct hallmarks: they are not-for-profit and member-owned. Yet amid the flood of financial services companies in today’s...