Solution allows guests to exchange cash for network-branded gift cards to use at venue concession stands and retail shops
ATLANTA and BUFFALO, N.Y. – January 26, 2021 – InComm Payments, a leading global payments technology company, today announced it has partnered with Delaware North, a global hospitality company, to implement its cashless payment solution at select sports venues where Delaware North operates food and retail services.
The InComm Payments solution allows fans to exchange cash for a network-branded gift card at a venue’s guest services office and other locations so they can use the card to purchase food, merchandise and other goods. The gift cards, which can feature the home team’s logo, have no purchase fees and are network-branded so they can be used anywhere the payment network is accepted, both inside the venue and outside of it.
Delaware North is among the first sports hospitality companies to work with its clients to implement the InComm Payments solution. Through its Sport Service division, Delaware North operates in more than 25 major professional sports venues in the United States.
“We know our clients are looking for solutions to be able to go cashless while ensuring their patrons have an easy way to pay for food and merchandise,” said James Clayton, who oversees payment solutions for Delaware North. “InComm Payments’ technology makes the cashless transition smooth for everyone, including our cash-preferred customers – particularly because the gift cards are open-loop. That means guests can simply take the card home and use any remaining funds however they please.”
At stadiums, fans will be able to load between $5 and $500 on the cards, stadiums will have conversion stations available at various locations on gamedays and possibly on non-gamedays.
“We are excited that our recently launched solution will get traction with this partnership with Delaware North as stadiums and venues reopen to fans,” said Adam Brault, Senior Vice President, Financial Services, at InComm Payments. “A large portion of the consumer base is cash-preferred, and Delaware North was quick to adopt this convenient solution that will result in a seamless game day experience for these consumers.”