Drivers looking for faster pit stops will have another payment option later this year. As announced at CES 2020 in Las Vegas, Fiserv and ExxonMobil are partnering with Alexa and Amazon Pay to enable conversational commerce at the pump.
For vehicles equipped with Alexa, drivers will be able to pull up to a gas station pump and give voice commands to select a pump and authorize a payment. Expect to see more connected car commerce to expand consumers’ mobile order and pay options from their vehicles.
A Business Wire article discusses more on this topic, which is excerpted below:
Ahead of CES 2020, ExxonMobil and Fiserv announced that they are transforming the way people pay for gasoline using Amazon Alexa. Coming later this year, consumers with Alexa-enabled vehicles, Echo Auto, and other Alexa-enabled mobility devices will be able to say, “Alexa, pay for gas” when they pull up to the pump. This new experience will initially be available at over 11,500 Exxon and Mobil stations in the U.S., and is being demonstrated for the first time at CES 2020 in the Amazon Automotive booth (Las Vegas Convention Center, North Hall #5616).
Transactions will be processed using Amazon Pay, allowing consumers to securely use the payment information stored in their Amazon account, and powered by digital commerce technology from Fiserv, Inc. (NASDAQ:FISV), a leading global provider of payments and financial services technology solutions.
“We’re excited to bring new technology and better experiences to the gas station,” said Eric Carmichael, Americas fuels marketing manager at ExxonMobil. “We build and seek out technology that will wow our consumers, providing both ease of use and security.”
“As consumer expectations change, there is growing demand for frictionless interactions that span the digital and physical worlds,” said Devin McGranahan, senior group president, Global Business Solutions at Fiserv. “The age of connected commerce is here, and voice-activated smart devices will play a pivotal role in the future of payments by streamlining the way consumers make purchases every day.”
Overview by Raymond Pucci, Director, Merchant Services at Mercator Advisory Group