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Mercator and Partners Seek Participants in New Commercial Card Research Project

Patricia McGinnis by Patricia McGinnis
July 27, 2012
in Analysts Coverage
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Big Data: Bridging Consumer Experience & Increased Revenues in Financial Services - PaymentsJournal

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Commercial Payments International (CPI), TSYS, and Mercator Advisory Group are joining forces to conduct a study that will provide valuable insight into the experiences and needs of individuals who use corporate cards for T&E and/or purchasing.

Mercator is managing the anonymous, web-hosted survey, which includes questions about travel and purchasing experiences, as well as the use of mobile devices when employees are on the go. Survey results will be available through all three sponsoring organizations. Both corporations and card service providers will benefit from a better understanding of the opportunities to support travelers and cardholders, and to optimize the use of mobile devices as a commercial card service delivery channel.

Jeff Hampton, Product Marketing Director for TSYS, explains their interest:

“While current industry thought leadership swarms with activity around mobile payments, much of what is being discussed today is very consumer focused. Where is the research from a commercial card perspective on how mobile payment capabilities will affect the connected business travelers and on-the-go employees?”

Patricia McGinnis, director of research for Mercator’s Commercial and Enterprise Payments Service, will lead Mercator’s data analysis efforts and support TSYS in their preparation of a white paper to report results. During Q4 this year, Mercator and TSYS will make publicly available a slide deck and whitepaper summarizing the findings from the study.

If you have a company-issued commercial card, and have used the card within the past year, we invite you to respond to this survey. The survey will require about 10 minutes to complete online, and all the replies will remain anonymous.

To participate, please follow the link below when you have a few minutes to spare, and when asked for a code, please insert “NA 50.” You are also invited to forward this link, and the code, to fellow travelers.

http://www.zoomerang.com/Survey/WEB22G73BYCEF5

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