Percent of Disputed Fraud Events by Payment Method:
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Data for today’s episode is provided by Mercator Advisory Group’s Report: 2022 Fraud Experience PaymentsInsights: Payment Fraud – The Consumers’ Perspective
Percent of Disputed Fraud Events by Payment Method:
- 82.9% of online banking fraud events were disputed.
- 82.5% of universal digital wallet fraud events were disputed.
- 82.7% of fraud events for debit cards attached to a checking account were disputed.
- 82.5% of cryptocurrency fraud events were disputed.
- 81% of credit card fraud events were disputed.
- 78% of P2P payment service fraud events were disputed.
- 75% of personal check fraud events were disputed.
About Report
Mercator Advisory Group’s report, 2022 Fraud Experience PaymentsInsights: Payment Fraud – The Consumers’ Perspective, examines payment methods in relation to fraud, the dollar value of fraud incidents, types of fraud experiences, identity theft-related fraud, consumers’ experience with resolving fraud cases, as well as consumers’ attitudes, not only about fraud but also about the financial institutions they use for banking and bill paying services.
The report is based on the Fraud Experience PaymentsInsights survey administered in January 2022 to a nationally representative sample of 3,611 United States consumers, ages 18 years or older.
“Payment and identity-related fraud prevention can be achieved by building an alliance with consumers and learning from past fraud experiences so that financial institutions and merchants can continue to educate both themselves and their consumers on what patterns to look out for so that they can avoid becoming victims of fraud,” says Amy Dunckelmann, VP, Research Operations at Mercator Advisory Group.
