Taking the Pressure off Bank Customer Service Agents in 2022
We already live in a world where fraud detection technology automatically notifies banks’ customers to authenticate with digital codes via ...
Tag: Bank
The Power of Next-Generation Overdraft Programs
It’s the end of overdraft as we know it. Large banks are reimagining their overdraft programs amid increased regulatory scrutiny ...
Check Deposit Risk Mitigation for Financial Institutions
With the unprecedented rise in fraudulent activity financial institutions and their customers experience, the pressure for risk mitigation to reduce ...
Banks Must Accommodate SMEs on Cross-Border Exchanges
Here is a posting in Finextra about the relatively complicated FX market and how banks in general have not adapted ...
Four Banks Dominate Consumer Lending in Russia:
Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left of your screen to ...
On the Road to Open Banking
The Federal Reserve Bank of Atlanta published a blog regarding open banking in the U.S. titled, American Consumers May Soon ...
Open Banking and the Future of Challenger Banks
There have been a few questions about the future of open banking recently, with some commentators questioning its usefulness. This ...
Cloud Is Worth the Cost for Corporate Banks – If You Have a Strategy
An interesting perspective posted at CIO Dive about the fundamentally (or seemingly) accepted belief in cloud as a de-facto cost ...
Neobank Differentiation with Excellent Customer Service
Neobanks, struggling to provide comparable customer service at levels similar to traditional banks, are expanding their customer service channels. Miriam ...
Artificial Intelligence Developments Financial Institutions Should Expect in 2022
Throughout 2021 many banks and credit unions implemented AI and virtual agents for the first time, and many more plan ...
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