Can a Loyal Customer Base Help Banks Ride Out Inflation Threats?
The last few months have been a painful crash course in inflation for financial service institutions. And while inflation has ...
Tag: Customer Loyalty
How Gift Cards Are Reshaping the Loyalty Program Landscape
In the current environment of high inflation, soaring gas prices, and threat of recession, consumers are looking to get the ...
Taking the Pressure off Bank Customer Service Agents in 2022
We already live in a world where fraud detection technology automatically notifies banks’ customers to authenticate with digital codes via ...
Clover Sport Enhances Fan Experiences and Streamlines Stadium Operations Globally
BROOKFIELD, Wis., June 13, 2022 – Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial services technology ...
Customer Loyalty: Not Just to Brands, But to the Causes They Support
Charitable donations in the US will top $500 billion this year, and that is big business not only for the ...
Strategic Gamification for Loyalty Programs
A loyalty program is a rewards system that encourages customers to continue doing business with a particular merchant. Merchants offer ...
Constructed Factors Affecting Loyalty Enrollment and Participation:
Participation in loyalty programs has been shown to result in loyalty enrollment; that is, program members are more likely to ...
Environmental Factors Affecting Loyalty Programs Enrollment and Participation:
Participation in loyalty programs has been steadily increasing in recent years. This trend is driven by a number of factors, ...
Top Loyalty Programs by Vertical Market
Loyalty programs are one way that businesses can differentiate themselves in vertical markets. These programs reward customers for their repeat ...
Starbucks Is Operating Like a Bank
In recent years, a new type of financial institution has emerged: the neo bank. Neo banks are digital-only banks that ...
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