Tag: Customer Service

Payment collections in any industry can be a daunting yet necessary task. Fortunately, to help automate this process, many new ...

Today’s hottest consumer brands learned early on that providing an exceptional customer experience held the keys to unlocking enduring success. ...

There’s no such thing as business hours in the online world. Retailers, banks, service providers, and other businesses need to ...

Chatbots, as the primary engagement tool for digital banking, were widely adopted during COVID, but many banks soon realized these ...

Covid-19 brought both change and continuity to how diners interact with restaurants. While before restaurants were a staple for customer ...

We are now operating in a "contactless economy." For years, the rise in popularity for food on-demand has prevailed and ...

Mercator has tracked advanced in AI since 2017 and the number of breakthroughs made are amazing, as is how quickly ...

Finn AI, the world’s leading AI-powered conversational banking technology provider, today announces the findings from its research report: What’s My ...

From self-service apps to chatbots and virtual assistants, financial services companies and banks have expended countless resources in the name ...