Five Banking Customer Experience Trends for 2022
Customer experience will become even more critical for banks in 2022, but those that can figure out how to provide ...
Tag: Digital
Fintech for Development: How Digital Financial Services Boost Economic Growth
As the demand for digital and mobile financial services has grown during the pandemic and in developing countries specifically, financial ...
How to Use ‘Could vs. Should’ to Drive Business Outcomes
According to a leading analyst firm, which surveyed around 5,000 U.S. adults, 68% said they were members of a retail ...
Smart Terminals: Essential for Today’s Payment Needs – And a New Platform for Communicating to Merchants?
Internet-connected, contactless smart-terminals are buzzing in the payments industry. These devices are ideal for enabling a wide range of payment ...
Purchase Clarity: A Digital First Strategy for Preventing Disputes
With consumer behavior increasingly favoring digital channels in the wake of COVID-19, credit card disputes and chargebacks are on the ...
New and Improved Consumer Financing Makes Shopping Easier for Both Merchants and Customers
Consumer financing is nothing new. Companies have been using it to sell goods to consumers for years, understanding that large ...
Gen Z Millenials’ Changing Preferences Drive Financial Technology
The non-profit research firm BAI has released a new generational banking preferences report. The report aims to understand how each ...
Crypto Cross-Border Payments Will Become a Thing, But Not With Bitcoin
This referenced piece is posted in The Daily Hodl and penned by an exec from the 2018 UK-based startup Mercuryo, ...
Taco Bell Serves Up Only Digital Orders In Times Square
Don’t look for the counter and point-of-sale register to order and pay for a burrito—they aren’t any. At least if ...
California Considers Getting into Retail Banking
State legislators in California have proposed offering banking accounts with low or no fees with the objective of supporting the ...
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