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Tap to Pay along the Way: More than a Quarter of US Adults Say They Prefer Contactless Payments for Public Transportation

Seven in 10 consumers (69%) say they plan to Tap to Pay for holiday shopping this year.

PaymentsJournal by PaymentsJournal
December 16, 2021
in Contactless, Press Releases
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Tap to Pay along the Way: More than a Quarter of US Adults Say They Prefer Contactless Payments for Public Transportation

Tap to Pay along the Way: More than a Quarter of US Adults Say They Prefer Contactless Payments for Public Transportation

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NEW YORK, December 15, 2021 – For adults who take public transportation, contactless payments are a preferred payment method, making mass transit a fast and easy way to get around this holiday shopping season. In markets that have greater public transit infrastructure, Amex Trendex data shows more than a quarter of transit riders (27%) in the U.S. say contactless is their preferred payment method when paying for public transportation.

Amex Trendex data also shows that seven in 10 adults (69%) in the U.S. say they plan on using contactless payments for at least some portion of their holiday shopping this year. Purchasing gifts in-store (53%), purchasing food for holiday meals in-store (44%) and eating/drinking while out holiday shopping (43%) are the leading occasions where adults plan on using contactless payments.

Plus, more than two-thirds of adults (68%) agree that contactless payment options make purchasing items more seamless, which is especially true for Millennials (79%). With nearly a third of adults (29%) saying they would seek out a retailer that offers contactless payment options when doing last minute holiday shopping, now is the time for businesses to enable and encourage this payment option. 

“We’re working closely with both merchants and consumers this holiday shopping season on a multi-city campaign to show how easy it is to Tap, Pay, and Go, both in-store and on public transportation where available. Whether you’re going from SoHo to the Upper West Side, the Pearl District to Downtown Portland, or Lincoln Park to the South Loop, you can Tap to Pay along the way,” said Colleen Taylor, President, Merchant Services – U.S. at American Express.

To learn more about contactless for everyday purchases, please visit: https://www.americanexpress.com/us/credit-cards/features-benefits/contactless/index.html

ABOUT AMERICAN EXPRESS
American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success.  Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress.

Key links to products, services and corporate responsibility information: personal cards, business cards, travel services, gift cards, prepaid cards, merchant services, Accertify, Kabbage, Resy, corporate card, business travel, diversity and inclusion, corporate responsibility and Environmental, Social, and Governance reports.

Tags: American ExpressAmexContactlessHoliday shoppingTap and gotravel
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