On this episode of the PaymentsJournal Podcast we talk with Alex Johnson, Marketing Director at FICO about understanding your customer’s debt. In our conversation we cover topics such as:
- Insights from FICO’s recent 2017 Consumer Banking survey
- Solutions in the market place for assisting customers with debt
- Can a company be too flexible for consumers
- Do credit companies have a lack of transparency issue or do consumers have a lack of education issue
- How will AI have an impact on consumer debt
If you are interested in learning more about the report mentioned in this episode you can visit the FICO website here
If you are interested in being on the podcast please reach out to us at info@mercatoradvisorygroup.com
