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American Express Targets Millennials with a No-Fee Delta Credit Card

By Brian Riley
September 6, 2017
in Analysts Coverage
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Wells Fargo: Delta Credit Cards

Wells Fargo: Will Credit Cards be Back in Vogue Soon?

Travel rewards credit cards have long been a cornerstone of airline loyalty programs, but issuers are increasingly rethinking their offerings to balance consumer demand with long-term profitability. Rather than relying solely on premium cards with high annual fees, many issuers are introducing more accessible products that appeal to younger consumers seeking value, flexibility, and everyday rewards.

American Express’s launch of the Delta SkyMiles Blue credit card reflects this shift. By eliminating the annual fee while offering accelerated rewards on dining and Delta purchases, the issuer is targeting travelers who want airline benefits without the higher costs associated with premium travel cards, particularly millennials and emerging frequent flyers.

The pendulum is beginning to swing away from high priced travel cards. Chase just launched their leaner TravelBank reward program, featuring a leaner version of their long established program. Now comes American Express with their new spin on the Delta credit card.

Forget the noise in the article about Costco. Amex will rebuild; they have a long history in pioneering the closed loop card. This is a good example of their nimbleness.

• AmEx will debut the Blue Delta SkyMiles credit card this week, offering two miles per dollar spent at U.S. restaurants and on Delta Air Lines Inc. purchases, and one mile per dollar spent everywhere else.

• It will be one of the few airline co-brand cards that don’t come with an annual fee, a decision AmEx and Delta made to appeal to millennial travelers, said Eva Reda, the lender’s executive vice president of consumer partnerships and product development.

So, as we discussed in the sustainability of card rewards, this new model will probably not experience what we expect to see in first year attrition. Features look good here, and perhaps this will become the new, leaner, credit card model.

We haven’t seen much about APR pricing, but this is surely a start towards a sustainable model. A breakthrough of sorts.

The evolution of travel rewards credit cards demonstrates how issuers are adapting to changing consumer preferences and competitive pressures. Fee-free airline cards with practical earning opportunities can attract new cardholders while supporting long-term customer retention. As rewards programs continue to evolve, sustainable value propositions that balance affordability, loyalty benefits, and everyday spending rewards are likely to become an increasingly important part of the travel credit card market.

Overview by Brian Riley, Director, Credit Advisory Service at Mercator Advisory Group

Read the full story here

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Tags: American ExpressMillennials

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