What’s My Password? Account Access Is Most Common Contact Center Request for Banks
Finn AI, the world’s leading AI-powered conversational banking technology provider, today announces the findings from its research report: What’s My...
Experian and BioCatch Provide a Global Financial Services Provider With a 73% Lift in Fraud Detection
Amidst the pandemic, consumers have progressively shifted more and more of their activities online. Concurrently, there has been a surge...
Music, Payments, & Fintechs: Unpacking the Complicated Intersection of Payments & the Music Industry
In the abstract, payments seem easy enough. In exchange for a good or service, one person will pay another, either...
When the World Emerges from COVID-19, Deposit Liquidity Services Will Be More Important than Ever
The unprecedented COVID-19 pandemic has had an astronomical economic impact on consumers and businesses alike. As a result, the United...
Consumers Adjusted Payments Quickly When the Pandemic Struck:
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How Banks Can Best Support their Customers Amid Digital Change
The unexpected COVID-19 pandemic outbreak and subsequent widespread lockdowns meant in-person bank branches were no longer an option for consumers....
There’s a Battle Brewing for Top of Wallet: Debit vs. Credit
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After a Decade of Growth, Revolving Credit Sees a Decline
Revolving credit is a type of credit that allows consumers to borrow money up to a certain credit limit and...
How Has COVID-19 Changed Consumer Behavior, and What Does that Mean for Fraud Models?
Since most fraud prevention platforms analyze consumer behavior to detect fraud, a substantial change in consumer behavior can throw off...
Same Day ACH in 2020: Constant Growth & Continued Improvements
With paper check use declining and electronic payment methods on the rise, the ACH Network has grown tremendously in recent...
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