Raymond Pucci

Online checkout abandonment keeps merchants awake at night. That’s because they lose many potential e-commerce sales due to shopper frustration...

It’s still about the customer experience, and shoppers want technology to play a big role. As the following article reports,...

Can tablets smile and say Thank You? New York City customers at a new Shake Shack will soon find out....

Another week, another payment security breach—make that two. This time, Whole Foods and Sonic have revealed their POS terminals have...

Widespread smartphone use does not ensure digital wallet adoption. At least that’s the case in Australia as the following article...

Need tickets? Getting good seats should not be a problem for Square that has just made a strategic investment in...

Passwords continue to go away. Now add a biometric corporate credit card to the list. As the following article reports,...

Can the age-old video game Doom double as a payment card fraud fighter? Yes—when it demonstrates how vulnerable some retail...

Smaller may be better in retail as Mastercard and its partners may learn in a New York City concept store....

Alexa, I’ll have a Shack burger, hold the sauce, and fries—have it delivered in one hour. This type of restaurant...