Customer Experience

Many of us take it for granted, but accessing basic financial services is fundamental to our economic and social development....

mimik Inc., a pioneering Hybrid Edge Cloud company, and Flybits, the world’s leading experience design platform for the financial sector,...

Millennials and Generation Z are beginning to dominate the global workforce. Millennials, born during a time of great technological growth...

Meal kits and other direct-to-consumer product boxes were an emerging category about ten years ago and quickly became popular among...

Coming soon to a neighborhood near you? Most online consumer shoppers will not get home delivery via Amazon’s new Scout...

Amazon is extending Alexa’s capabilities to enable app activation for iOS and Android devices, so now developers have another voice...

New research suggests contactless banking and payments are on the rise. But what does it mean for consumers, FinTech and...

The rise of electronic payment methods in recent years has led to predictions that cash could become obsolete. Despite the...

Watch out for that high-tech grocery cart rolling toward you in Aisle 5. That would be Amazon’s new Dash Cart,...