Conversational Commerce

This article describes an automated interaction that was hard to discern from a human conversation. The author’s flight was cancelled,...

Conversational commerce may be coming to your nearby McDonald’s. The burger giant is testing a voice recognition system at some...

Nacha's Payments Innovation Alliance has released two new papers that discuss innovations associated with conversational commerce and cybersecurity. Both documents...

Amazon is extending Alexa’s capabilities to enable app activation for iOS and Android devices, so now developers have another voice...

A few weeks ago I was in a meeting with several employees of a major payments player and the subject...

Walmart has been flexing its tech capabilities, especially in e-commerce channels. Now it is beefing up conversational commerce features in...