Customer Experience

An article in the Harvard Business Review examines the success of AliPay, with nearly a billion Chinese users, and Apple...

Online shopping presents a host of opportunities to buyers and retailers alike, from a wider range of purchase choices to...

When you look at the customer conversion line, there are many moving parts and hundreds of factors to consider. Understanding...

Our smartphones are becoming appendages at the end of our arms. We feel naked without them. As this affliction becomes...

Today's article is on an interesting posting at The Paypers, which was written by an exec at Payer, a Swedish...

The effects of the COVID-19 pandemic continue to linger as we approach four months of social distancing and revolving stay-at-home...

Understanding customer attitudes and where you stand in comparison to your competition is essential for any business. Having an accurate...

Many of us take it for granted, but accessing basic financial services is fundamental to our economic and social development....

mimik Inc., a pioneering Hybrid Edge Cloud company, and Flybits, the world’s leading experience design platform for the financial sector,...