New Portal to Manage and Resolve Claims of Thomas Cook Affected Consumers
London, UK. 11th November 2019: eConsumer Services – the consumer-facing division of Chargebacks911, Europe’s first dispute management company – has...
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Customer Experience
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How Surveillance and AI are Enhancing Bank Security
The adoption of AI in surveillance is positively impacting industries across the globe, and financial institutions are no exception. In...
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Small Businesses Use More Customer Service Channels the Longer They’re in Business:
Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left corner of your screen...
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Are Consumers Overloaded by All the Payment Options Available to Them?
Swipe, dip, tap. Credit, charge, debit, prepaid, reloadable. Apple Pay, Google Pay, Samsung Pay, Starbucks, Dunkin’. Venmo, Zelle, PayPal. Chat...
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Retail Gift Cards Association (RGCA) Shares PSA on Avoiding Gift Card Scams
Gift cards are safe, secure and convenient payment and gift options—evident by their widespread popularity and use. According to the...
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Survey Reveals Customer Pain Points in Financial Lending Processes, Lenders Heed Operational Efficiency Challenges
Inovatec Systems Corp., a provider of industry-leading, cloud-based software solutions for all financial institutions, today announced the results of its...
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InComm Healthcare Launches Multi-Purse Wellness Card
InComm, a leading payments technology company, today announced the launch of InComm Healthcare’s multi-purse wellness card, which has next level,...
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Quantifying the Impact of Loyalty Programs on Consumer Behavior
Understanding and leveraging consumer behavior is a major advantage for any business. Due to the digital revolution, consumers are flush...
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Merchants Can Gain an Edge by Combining Payment with Rewards
As merchants try to connect with their customers at every touchpoint, the race is on to build brand loyalty and...
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Mastercard Acquires SessionM to Broaden its Merchant Loyalty & Marketing Services
Mastercard (NYSE: MA) today announced it has entered into an agreement to acquire SessionM, a U.S.-based technology company. SessionM’s customer...
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