How Do Loyalty Power Users Pay?
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Customer Experience
Discover customer experience articles on PaymentsJournal. Gain insights into enhancing customer satisfaction and engagement in the payments industry.
The $28 Billion Opportunity for Merchants
The $28 Billion Opportunity for Merchants Private label debit cards are a great opportunity for merchants to drive additional revenue....
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Tech Forward Consumers Are a Little Hypocritical:
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CO-OP Proprietary Data Shows Credit/Debit Holiday Spend up in Digital Environments
Credit and debit cardholders appear to be spending more on their holiday shopping this year as compared to last, according...
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Tech Forward Consumers Belong to a Greater Number of Loyalty Programs:
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The Use of Wearables to Make Payments Is on the Rise, New Mastercard Report Finds
While we were busy giving thanks here in the U.S. last week, Mastercard Europe was busy publishing some interesting data...
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Voice-Activated Device Usage Is Increasing… but Is It for Banking:
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Black Friday No Longer The Pivotal Day For Retailers
Black Friday ain’t what it used to be. Winners will be big merchants with finely tuned e-commerce channels and mega-marketing...
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JD Power Survey Puts Discover Small Business Card at the Top in the U.S. Market
JD Power’s recent survey indicates that Discover Card is back in the U.S. market in a large way. The issuer’s...
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AMEX Insights Make Me Think…
American Express just released their 2019 Digital Payment Survey and, I have to say, it is chock-full of interesting insights...
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