According to a Mercator Survey What Merchant Delivered the Best Experience?
A: Walmart B: Amazon C: Target This episode of Truth In Data Provided by Mercator Advisory Group's report - The Merchant...
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Customer Experience
Discover customer experience articles on PaymentsJournal. Gain insights into enhancing customer satisfaction and engagement in the payments industry.
What Type of Store Is the Most Popular for Click and Collect?
According to a recent Mercator Advisory Group survey the answer is: A: Department stores B: Drug stores C: Quick service...
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How Big of a Problem Is “Showrooming” for Merchants?
When shopping in a store and using a phone to shop online: 7% of consumers in 2017 decided not to...
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What Percent of Consumers Don’t Pay Fees For A Checking Account?
Is It A: 59% Is It B: 61% Or Is It C: 66% According to a recent Mercator Advisory Group...
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Hailing A Big Ride With A Future Uber IPO
Uber is looking to rev its engines with a potential jaw-dropping IPO valuation that could hit the market in early...
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Online Payments in Russia: A 2018 Mediascope Report
As in 2017, the most popular online payment methods are still bank cards, online banking, and e-wallets. The number of...
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Hey Alexa – what comes next…?
Almost every strategy article today sets the scene with stats that scream: “The world has gone digital…so should you.” Brands...
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Here Comes Generation Z
While financial institutions are wondering if they are doing enough to attract and keep Millennial-aged customers, a survey conducted with...
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PayPal Expands Walmart In-Store Cash Options
Attention Walmart shoppers—please proceed to checkout to get cash from your PayPal account. Extending an existing arrangement, the two companies...
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How the MarTech Stack Lacks Impact in the Financial Services Industry
In the older days of marketing, back in the early 2000s, a few brave CMOs invested in some rudimentary tools...
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