Industry Opinions

Chances are, you’ve heard again and again how important self-service is to today’s — and tomorrow’s — consumers. Whether they’re...

At the recent CBA Live conference in Washington D.C., the attendees were treated to a keynote session that featured five...

The Federal Financial Institutions Examination Council (FFIEC) issued a warning in April to financial institutions about criminals continuing to launch...

Each year, Vantiv and MercatorAdvisory Group conduct research into consumer attitudes about the changingpayments landscape and distill the findings into...

Many financial institutions are looking for ways to simplifytechnology, reducing the time and complexity involved with just keeping theirIT enterprise...

The Affordable Care Act’s March 31 deadline for enrollment is almost here, now health plans must focus on retaining all...

By Nicole Reyes, The MembersGroup Senior Fraud Prevention Analyst Fraud prevention is a hot topic today, and the leaders offinancial...

As credit unions, we compete against not just community banks that claim great customer service but also large national banks...

Across the span of recent decades, lenders have established impressively predictable and reliable statistical models that forecast consumer default. There...

The high cost of commercial credit card processing has plagued utilities, insurance and other billers, but the recent court decision...