Industry Opinions

Payments aren’t going to change much in the next five years. In 2020, most payments will still be made in...

Why merchants should not simply let chargeback fraud claim their profits. If you are running an eCommerce or mCommerce business,...

The introduction of call centres and then the fashion for off-shoring call centres in the 1990s can be considered to...

A new report on the experience of retail banking customers painted a sobering picture of a banking industry slowly loosing...

Writing paper checks is still common in the U.S., a fact that surprises many foreigners. Instantaneous (or very fast) electronic...

Credit and debit cards have become part of everyday life for most Americans today. According to this US Census Bureau...

In banking we have moved from talking about ‘online’ to using the word ‘digital’ as a common descriptor. The explosion...

What do you attribute to the slow adoption of EMV in United States? At first, it was a matter of...

TNS has conducted research on the popularity of electronic payment methods in Russia. The survey showed that many users literally...

October 1, 2015 will likely be an ordinary day for most Americans. But to retailers, October 1 marks an important...