Merchant

Customer service isn’t what it used to be—in a good way. The financial world has witnessed rapid technological advancements over...

Among the top-selling items on Amazon’s Prime Day are . . . . Prime memberships. What better way to market...

The digital revolution is, without doubt, driving huge changes in consumer behaviour and given the development of e-commerce and m-commerce,...

Some public transit agencies are jumping into the customer loyalty game by offering riders certain perks to encourage less commuting...

Want fries with that? McDonald’s Sweden is trying an interesting twist on mobile order and pay. Some burger joint’s outlets...

Chase’s Sapphire card is certainly a success for both cardholders and the nation’s largest credit card issuer. The New York...