The PaymentsJournal Podcast

When credit unions look for ways to improve service for their members, accounting systems may not be the first thing...

As the technology behind payments processing accelerates, it's also reshaping how merchants need to think about the ways their customers...

A consumer purchases a product and receives exactly what was described. However, they experience buyer’s remorse and want to return...

Financial institutions are among the most trusted entities in the world. Consumers believe their banks act in their best interests—especially...

One of the most important resources for any card portfolio manager is understanding cardholders’ spending patterns. This requires not just...

At best, an inefficient accounts payable process can result in delayed payments or limited visibility into spending. At worst, it...

Digital cards saw a significant boost in adoption during the pandemic, initially driven by necessity. However, it quickly became clear...

When a financial institution’s customer is tricked into sending a payment, there has often been little recourse for the victim....

For years, many businesses proclaimed they would never transition their payments to SaaS. Even as everything else moved to the...

Organizations routinely ask employees to take clients out to lunch or attend industry conferences. Yet the expense management process designed...