PaymentsJournal
No Result
View All Result
SIGN UP
  • Commercial
  • Credit
  • Debit
  • Digital Assets & Crypto
  • Digital Banking
  • Emerging Payments
  • Fraud & Security
  • Merchant
  • Prepaid
PaymentsJournal
  • Commercial
  • Credit
  • Debit
  • Digital Assets & Crypto
  • Digital Banking
  • Emerging Payments
  • Fraud & Security
  • Merchant
  • Prepaid
No Result
View All Result
PaymentsJournal
No Result
View All Result

Do Consumers Prefer Self-Checkout?

By PaymentsJournal
March 10, 2023
in Commerce, Merchant, Truth In Data
0
0
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn

Self-checkout is a customer service option that is becoming increasingly popular, as it offers shoppers convenience and autonomy as they can scan, bag, and pay for their items without the need of an additional cashier. Customer preference for self checkout systems is based on speed, privacy when paying, and seamless customer experience. In addition to this, customers tend to feel in control of their shopping experience when using self-checkout compared to standing in line with a store clerk.

Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left of your screen to receive notifications as soon as the episode publishes.

Data for today’s episode is provided by Javelin Strategy & Research’s Report: Unattended Commerce: The Store of the Future?

Do consumers prefer self-checkout options rather than checking out with a cashier?

  • 25% completely agree
  • 31% agree
  • 19% neither agree nor disagree
  • 12 % disagree
  • 12% completely disagree

About report

Unattended commerce is not a new concept; the idea has been around since the 1880s, when the first mechanical vending machine was invented to sell postcards at railway stations. Since that time, convenience vending in the United States alone has grown to a $31 billion industry, not including automated sales of transportation tickets, cash dispensed at ATMs, and other kiosk-based purchases. Unattended commerce in the 21st century is more than just vending; it strives to combine the speed and convenience of a vending purchase with the product selection and shopping experience that consumers expect at their favorite stores.

This research report from Javelin Strategy & Research, Unattended Commerce: The Store of the Future?, reviews the effects of the pandemic and the continued growth of unattended commerce. This report looks at the key factors that have the potential to accelerate or delay the tipping point for the next phase of retail shopping and payments.

0
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn
Tags: MerchantsRetailersSelf-CheckoutShopping HabitsUnattended Commerce

    Get the Latest News and Insights Delivered Daily

    Subscribe to the PaymentsJournal Newsletter for exclusive insight and data from Javelin Strategy & Research analysts and industry professionals.

    Must Reads

    embedded lending

    Embedded Lending as a Growth Strategy for ISVs—How to Maximize Revenue Potential

    June 18, 2025
    merchant ai

    Merchants Find More Use Cases for AI Amid Risks

    June 17, 2025
    prepaid payroll

    Taking the Check Out of Paycheck: The Role of Prepaid in Payroll

    June 16, 2025
    Banking-as-a-service BaaS

    Remodeling Main Street: How Community Banks Can Leverage the Banking-as-a-Service Paradigm

    June 12, 2025
    How Employee Performance Enhances the Customer Experience

    Three Strategies to Maximize Loyalty in the AI-Driven World 

    June 11, 2025
    PFM tools

    How FIs Are Cutting Through Subscription Clutter with PFM Tools

    June 10, 2025
    child identity theft

    Stranger Danger: Protecting Your Children from Identity Theft

    June 9, 2025
    agentic commerce

    The Agentic Advent: How the Next Iteration of AI is Shaping Commerce

    June 6, 2025

    Linkedin-in X-twitter
    • Commercial
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Digital Banking
    • Commercial
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Digital Banking
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    • About Us
    • Advertise With Us
    • Sign Up for Our Newsletter
    • About Us
    • Advertise With Us
    • Sign Up for Our Newsletter

    ©2024 PaymentsJournal.com |  Terms of Use | Privacy Policy

    • Commercial Payments
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    No Result
    View All Result