PaymentsJournal
No Result
View All Result
SIGN UP
  • Commercial
  • Credit
  • Debit
  • Digital Assets & Crypto
  • Digital Banking
  • Emerging Payments
  • Fraud & Security
  • Merchant
  • Prepaid
PaymentsJournal
  • Commercial
  • Credit
  • Debit
  • Digital Assets & Crypto
  • Digital Banking
  • Emerging Payments
  • Fraud & Security
  • Merchant
  • Prepaid
No Result
View All Result
PaymentsJournal
No Result
View All Result

E-commerce Fraud Sizable, says LexisNexis Risk Solutions True Cost of Fraud Study

By PaymentsJournal
November 15, 2017
in Press Releases
0
0
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn
LexisNexis-Logo

LexisNexis-Logo

As mobile payments continue to grow in acceptance, fraud will likely increase, as well

ATLANTA (November 15, 2017) — LexisNexis® Risk Solutions, a unit of RELX Group (NYSE: RELX), today released its 2017 True Cost of Fraud℠ study on the e-commerce sector. The study notably finds that mid/large sized e-commerce retailers face higher costs of fraud than smaller outlets who see less than $10 million in e-commerce sales. According to the LexisNexis Risk Solutions Fraud MultiplierÔ, for every dollar of fraud, mid to large e-commerce companies incur $3.37 in costs, which includes chargeback fees,  merchandise replacement and employee costs.

Based on a comprehensive survey of 190 risk and fraud executives in retail organizations that earn 80 percent or more of their revenue through online or mobile channels, the study helps online and mobile merchants grow their businesses safely, in a sales channel where the risk of fraud is still growing.

“As traditional retail sales continue to migrate into the digital space, the e-commerce sector should remain vigilant in recognizing fraud and integrate appropriate risk mitigation solutions into their operations,” says Paul Bjerke, vice president, fraud and identity management strategy, LexisNexis Risk Solutions. “With mobile payments emerging as a popular technology, fraud will likely only grow. Mobile payment fraud already accounts for 2.6 percent of total revenues for merchants who offer that capability. With both new technologies and new criminal methodologies, merchants must constantly work to evolve their fraud prevention practices.”

Many of the higher fraud volumes that have been reported can be attributed to less than optimal approaches that e-commerce organizations have taken in fraud identification and prevention. For instance, many merchants do not adequately track prevented vs successful fraudulent transactions, which would help them better manage and fight fraud. While nearly half of mid/large sized merchants track fraud costs by both channel and payment method, there is still a sizable portion that do not. This weakens their ability to fully identify and manage weak points in their protection efforts.

Notably, smaller e-commerce merchants, with less than $10 million in annual sales, are actually more at risk than their larger counterparts. These smaller merchants pay $2.38 in costs for every dollar of fraud they intake, and also see 48 percent of their monthly transactions come in as fraudulent. With the significant differences between and challenges that small and mid/large sized companies face, no one answer will solve for all fraud. Whether it’s a domestic seller vs. an international seller, digital goods vs. physical goods, mobile based-transactions vs. non-mobile, each merchant must address its unique risk profile, and work to solve and implement solutions from a suite of options.

Kimberly Sutherland, senior director, fraud and identity management strategy, LexisNexis Risk Solutions adds: “Despite mid/large e-commerce merchants using advanced identity authentication and transaction verifications, our findings suggest they are not using the right combination of tools. Coupled with their willingness to invest in fraud prevention measures, merchants of all sizes can see a reduction in fraud costs in the near term, with a targeted layering of identity and transaction verification solutions, as well as increased diligence in fraud tracking.”

2017 LexisNexis® True Cost of Fraud℠ Study Methodology

This is the eighth annual comprehensive research study on U.S. merchant fraud conducted by LexisNexis Risk Solutions. The methodology of this study targeted U.S. e-commerce companies with a comprehensive survey of 190 risk and fraud executives, conducted during March and April 2017. Respondents represented all channels, company sizes, industry segments, and payment methods. The overall margin of sampling error is +/- 3.1% at the 95 percent confidence level. Data reflects the U.S. Merchant population based on weighting to U.S. Economic Census.

About LexisNexis® Risk Solutions

 At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.  For more information, please visit www.risk.lexisnexis.com.

0
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn
Tags: Fraud Risk and AnalyticsLexisNexis Risk SolutionsMobile Payments

    Get the Latest News and Insights Delivered Daily

    Subscribe to the PaymentsJournal Newsletter for exclusive insight and data from Javelin Strategy & Research analysts and industry professionals.

    Must Reads

    commercial card, Allpay ClearBank Prepaid Payments, wealth transfer

    How Banks Can Capture the Wealth Transfer from Boomers to Gen Z

    June 20, 2025
    embedded lending

    Embedded Lending as a Growth Strategy for ISVs—How to Maximize Revenue Potential

    June 18, 2025
    merchant ai

    Merchants Find More Use Cases for AI Amid Risks

    June 17, 2025
    prepaid payroll

    Taking the Check Out of Paycheck: The Role of Prepaid in Payroll

    June 16, 2025
    Banking-as-a-service BaaS

    Remodeling Main Street: How Community Banks Can Leverage the Banking-as-a-Service Paradigm

    June 12, 2025
    How Employee Performance Enhances the Customer Experience

    Three Strategies to Maximize Loyalty in the AI-Driven World 

    June 11, 2025
    PFM tools

    How FIs Are Cutting Through Subscription Clutter with PFM Tools

    June 10, 2025
    child identity theft

    Stranger Danger: Protecting Your Children from Identity Theft

    June 9, 2025

    Linkedin-in X-twitter
    • Commercial
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Digital Banking
    • Commercial
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Digital Banking
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    • About Us
    • Advertise With Us
    • Sign Up for Our Newsletter
    • About Us
    • Advertise With Us
    • Sign Up for Our Newsletter

    ©2024 PaymentsJournal.com |  Terms of Use | Privacy Policy

    • Commercial Payments
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    No Result
    View All Result